Go99's Privacy Policy — Your data, our responsibility

Full details on how your personal information is collected, used, and protected.

Last Updated: January 2026

How We Protect Your Information

Here are the steps we follow to protect your privacy on the go99 platform

SSL Encryption Protection

All data transmitted on go99 is protected by 256-bit SSL encryption. No third party can view or intercept your data.

Control Over Your Personal Data

You can log into your account at any time to review, update, or request deletion of your personal information.

No Disclosure to Third Parties

Go99 never sells or discloses your personal or financial information to advertisers or unauthorized third parties.

Secure Data Storage

All user data is stored on secured servers with regular security audits conducted and unauthorized access strictly prohibited.

Cookie Policy Transparency

We are fully transparent about which cookies we use and why. You can manage your cookie preferences at any time through your browser settings.

Regulatory Compliance

Go99 operates in compliance with international data protection standards. Our privacy policy is regularly updated to ensure you always receive the highest level of protection.

Introduction

About Our Privacy Policy

Welcome to go99. Thank you for taking the time to read our privacy policy. This document explains how go99 collects your personal information when you use the platform, how that information is used, and how we keep it secure.

This privacy policy applies to the go99.ng website and all its services. By registering, logging in, or using any of our services, you are deemed to have accepted this privacy policy. Please read it carefully.

At go99, we believe user privacy is a fundamental right. That is why we maintain full transparency at every step and handle your information with the utmost care.

Data Collection

What Information We Collect

To register on the go99 platform and provide our services, we may collect the following types of information:

  • Contact Information: Your name, email address, phone number, and date of birth.
  • Account Information: Username, password (stored in encrypted form), and security-related information.
  • Financial Information: Payment method details, transaction history, and account balance information.
  • Identity Verification Information: A copy of your national ID or passport for the KYC verification process.
  • Device & Technical Information: IP address, browser type, operating system, and device identifier.
  • Usage Information: Games played, time spent on site, pages visited, and similar activity data.
  • Cookie Information: Information collected via cookies to enhance your site experience.

Go99 only collects information that is necessary to provide services, ensure security, and meet legal obligations. Requesting unnecessary data is against our policy.

Use of Information

How Your Collected Information Is Used

Go99 uses the information collected from you for the following purposes:

  • For creating, verifying, and managing your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer service and resolve any issues you encounter.
  • To prevent fraud and unauthorized access.
  • To improve platform security and overall performance.
  • To comply with legal and regulatory obligations.
  • To provide a personalized experience tailored to your preferences.
  • To inform you about promotional offers and bonuses (where you have given your consent).

Go99 never shares your personal information with third parties for marketing purposes or without your prior consent.

Data Sharing

Sharing Information with Third Parties

We generally do not share your information with third parties. However, it may be shared in the following limited circumstances:

  • Payment Processors: Necessary financial information shared with trusted payment gateway partners to process transactions.
  • Legal Authorities: When required by court order, regulatory directive, or legal obligation.
  • Technology Partners: Technology service providers essential to platform operations, all bound by strict confidentiality agreements.
  • Fraud Prevention: Cooperation with relevant authorities to prevent money laundering and fraud.

All third parties with whom data is shared are required to comply with go99's strict privacy standards and may only use your information for specified purposes.

Cookie Policy

Cookies & Tracking Technologies

Go99 uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the site functions properly.

Types of cookies we use:

  • Essential Cookies: Essential for the site to function properly. Without these, login and payment features will not work.
  • Functional Cookies: Helps remember your preferences and settings.
  • Analytics Cookies: Collects anonymous data to help us understand how the site is being used.
  • Security Cookies: Used to prevent fraud and protect against cyberattacks.

You can disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some go99 features.

Your Rights

Your Privacy Rights

Under go99's privacy policy, you have the following rights:

  • Access: The right to know what information we hold about you.
  • Right to Rectification: The right to correct any inaccurate or incomplete information.
  • Right to Erasure: The right to request deletion of your information under certain conditions.
  • Right to Restrict Processing: The right to restrict how your information is used in certain circumstances.
  • Right to Object: The right to object to your information being used for marketing purposes.
  • Right to Data Portability: The right to receive your data in a readable, portable format.

To exercise any of these rights, please contact our support team. We are always committed to responding to your requests.

Data Retention

How Long Your Data Is Retained

Go99 retains your data only for as long as necessary to provide our services or meet legal obligations. As a general rule:

  • Data for active accounts is retained until the account is closed.
  • Financial transaction records are retained for 5–7 years in accordance with legal requirements.
  • KYC documents are retained for a specified period in accordance with regulatory guidelines.
  • When an account is closed, data is deleted as soon as possible unless a legal obligation requires otherwise.
Security Measures

Our Technical Measures for Data Protection

Go99 uses industry-leading security measures to protect your data. These include:

  • TLS/SSL protocols used for all data transfers.
  • AES-256 encryption for all stored data.
  • Two-factor authentication (2FA) support.
  • Regular security audits and penetration testing.
  • AI-powered monitoring to detect suspicious activity.
  • Strict access controls — only authorized personnel can access your data.

We respond promptly to any security breach and notify affected users as required by applicable law.

Policy Updates

Changes to the Privacy Policy

Go99 may update this privacy policy when necessary. For any significant changes, we will:

  • We will note the date of the update on this page.
  • We will notify you via your registered email or through an in-account notification.
  • Consent will be obtained again where required.

Continued use of go99 will be considered acceptance of the updated privacy policy. We recommend reviewing this page regularly to stay informed.

Our Commitment

Your data is never sold

256-Bit Encryption Protection

Regular Security Audits

24/7 Security Monitoring

Adherence to International Standards

Contact Us

Our support team is always ready to help with any privacy-related questions you may have.

24/7 Support Available

Get Started Now

Register on go99 and enjoy a safe, entertaining gaming experience.

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FAQs

Frequently Asked Questions About Our Privacy Policy

No, go99 never sells your personal information to third parties. We only share limited data with partners who are essential to delivering our services, and all of them are bound by strict confidentiality agreements.

Yes, you can contact our support team to request deletion of your data. However, certain information may need to be retained for a specified period due to legal or regulatory obligations.

Absolutely. All payment transactions on go99 are secured with SSL encryption. We do not directly store your card number or bank details — all payments are processed through a secure payment gateway.

Disabling some cookies will not prevent the site from working in general. However, disabling essential cookies related to login sessions, saved preferences, and security may cause certain features to stop working correctly.

Yes, for any significant changes we will notify you via your registered email and through in-account notifications. The date of the latest update will also be shown on this page.

No. go99 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we are made aware that a minor has created an account, we will immediately close that account and delete the associated data.

Play Safe, Play Smart on go99

Go99 is always committed to protecting your privacy and personal data. Register today and start enjoying your favorite games on a safe, trusted platform.

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